As we transition to a skills-based economy, assessment and selection has undergone significant transformation. It’s become a more structured approach driven by technological advancements, evolving workplace dynamics, and an understanding of human psychology.
The digital era brought tools, platforms, and methodologies that pushed the boundaries of how candidates were assessed and selected. And a noteworthy 73% of best-in-class organisations leverage professional assessment companies, recognising the importance of precision. This trend is also seen in most RPO organisations, often outsourcing to third-party experts.
Using these digital tools responsibly is crucial to ensuring fairness, as incorrectly calibrated algorithms can uphold existing biases. This means that despite the benefits of technology, the human touch remains irreplaceable.