KellyOCG Services Procurement
KellyOCG explains a unique approach to services procurement with this guide outlining key differentiators.
Improve your access to services.
It’s time to talk services procurement.
Explore this guide to learn more about the tools and
support we offer and find out how we do things differently.
Complementary Tech Stack
Effective Supplier Management
We understand that services procurement is a journey. We design iterative solutions that grow over time.
We create services procurement solutions customized to you – no one else. We use all the latest services buying tools and technologies to develop personalized solutions that match your existing processes and priorities while giving you the expertise and capacity to achieve more.
This doesn’t mean we start from scratch. We know the latest best practice, technologies, and tools inside out, and we work with you to co-create a solution that fits your organization.
"Providers who sell a standard one-size-fits-all approach and then tell you to mandate their solutions are leading you down the wrong path. I believe that it has to be an appropriate and fit-for-purpose solution that's customized to your specific needs and goals. There is absolutely no sense in buying an off-the-shelf services procurement solution – it’s destined to fail."
Vice President, Services Procurement, KellyOCG
Helping you to extend your tech capabilities
There are lots of VMS (vendor management systems) providers out there, but the reality is that many tech solutions are too rigid to meet your changing needs. We help you to customize and implement industry-leading tech in agile ways that make it work harder for your business.
What are your challenges associated with OPTIMIZING your services spend management?
- Inadequate technology
- Lack of current spend visibility
- Unclear savings potential
- Anticipated business pushback
- Do not have the right or enough people
We’re recognized across the industry as services procurement leaders.
“KellyOCG continues to build a strong global presence and widen its suite of offerings in the contingent workforce space. Its sustained focus in launching productized offerings across the value chain, holistic services procurement and independent contractor management offerings, and digital investments, such as an integrated talent platform, have all contributed to its positioning as a Leader on the Everest Group Services Procurement / SOW PEAK Matrix® 2022.”
Vice President, Everest Group
Our people are services procurement insiders.
We’re really proud of that.
We understand your world. Our people have worked inside and alongside the biggest and most exciting organizations in the world, and we’ve been delivering innovative services solutions for more than a decade.
Our Global Services Procurement Center of Excellence (COE) ensures that you always have access to the right skills at the right time, while seasoned procurement individuals in our PMO team ensure you have expertise at your fingertips during program rollouts and SOW engagement management.
We don’t do generalists.
By organizing our practice into product development and product management gurus, we drive excellence in every part of services procurement solution innovation and implementation. While our SMEs (subject matter experts) take the lead on program roll out, ensuring that every part of a solution is working effectively from the very start. We also audit all of our programs regularly to ensure best practice is maintained and to drive continuous improvement throughout your services procurement journey. Our team’s deep knowledge and services expertise means you’ll always have an SME in your corner through the lifecycle of a program.
A technology partnership
that’s all about you.
We work with customers to understand their unique needs, looking at your existing approach with an open mind to understand how we can create a complementary technology stack to meet your goals. This approach includes a deeply customized VMS configuration supported by our internal tools and proprietary technologies to deliver a best-in-class tech array to support your entire source-to-pay lifecycle.
We drive technology evolution.
We live and breathe the latest services procurement tools and tech – like our latest partnership with Globality for an RFx Smart Sourcing technology – and we’re constantly updating our technology standards and VMS customizations to maintain a best-in-class approach. We also work closely with leading VMS providers, promoting ideas and enhancements, to ensure you get the maximum bang for your technology investment.
Among the below features of buying services, what does your existing tech stack not allow you to do?
- Digitization of SOW details
- Visibility to SOW work & worker details
- Track worker classification
- Automated compliance to rate cards & marketrates
- Cost control at SOW line-item level
- Automated score carding
Our proprietary UX, Helix, empowers you to engage talent and services through one simple-to-use portal. It’s streamlined, intuitive, and designed to make managing engagements simpler.
When you partner with KellyOCG, you’ll unlock Helix Analytics. Our powerful analytics technology enables you to see and understand your services supply chain and engagements at a glance. Helix Analytics drives buying channel optimization at the point of purchase while analyzing and identifying opportunities for improvement in past purchases. This helps you to build a business case for change – optimizing services buying from the top down and the bottom up.
Effective Supplier Management.
Unlock proven, high-quality
supply chain access.
You need easy access to a diverse range of services to do what you do well. We help you to connect to a global supplier network that’s home to all types of skills. Whether you need a single expert from the human cloud, support to connect with a proven preferred supplier, or help uncovering a new specialist services provider through our BPO network, we streamline and simplify access to the services you need.
With KellyOCG, you can expect enhanced supplier performance management, tracked in real-time by clear Service Level Agreements (SLAs). It not only ensures supplier compliance to the SOW project scope but also informs smarter buying decisions across your organization.
It can be tough to leverage access to the best services providers on an enterprise scale. Our expertise empowers you to think big without ever compromising on quality. Strengthened by our new partnership with Tealbook, a leading cloud-based AI supplier data technology, we help you to optimize the way you connect with services-based talent and bring new higher quality and lower cost options to the table. All while providing you with the insights to see the bigger picture and accelerate your holistic talent approach.
How valuable is tracking of suppliers’ performance in real time to inform for the next purchase in the organization?
- Extremely valuable
- Very valuable
- Fairly valuable
- Somewhat valuable
- Not valuable at all
Guiding the engagement
We help your engagement managers to engage the best buying channel quickly and easily. This means not only guiding them to proven suppliers but enabling them to access alternative sourcing channels that help them to meet their goals faster.
We optimize every step of your
evolving services procurement journey.
Embracing program agility
We are transitioning SOW-focused programs towards Services Procurement journeys, built over time and constantly adapting and evolving. We refine best practices to feed program growth, continuously optimizing processes and tools. Our focus is always on making life simple for engagement managers and helping them to do their job, focusing on their projects, not the process.
Unlock automated workflows.
Our proprietary Helix technology powers smart workflow automation, ensuring that each services request is assessed and processed efficiently and effectively. This pioneering technology means your team can access great services faster.
Blending best practice and customization
We’ve developed a detailed blueprint for services procurement success, and we understand how to build services procurement solutions that accelerate your goals. All of our solutions are scalable and flexible to fit your unique needs.
Turn on full services visibility.
Our proprietary Helix Analytics portal makes the invisible visible – turning on detailed insights into services deployment, performance, and spend that are impossible to extract from most enterprise systems. These insights not only help you to see further, they also support informed decision-making.
Discover more here.
To monitor and enforce compliance, it’s crucial you can see your current engagements and suppliers. By shining a light across services spend and performance, we help you to reduce risk and improve security.
See supplier performance.
How do you know if your services suppliers are doing a great job? Detailed insights ensure you always know what great looks like. Our data-driven analytics deliver detailed performance metrics for both suppliers and individual engagements, enabling your organization to identify opportunities to drive better performance.
Analyze team performance.
Our analytics shine a light on external partners while enabling you to see internal performance more clearly. Did a hiring manager choose the right channel? Are SOWs being drafted correctly? Could an engagement have been monitored more closely? By providing detailed metrics and insight, we help you to hold a mirror up to your procurement organization.
KellyOCG offers advanced analytics for a proactive approach to Services Procurement program management.
We understand that every penny counts when it comes to your services spend. We leverage our expertise to inform your category strategies, create or maintain preferred supplier lists, or ensure negotiated rates are in place. We make sure you’re getting the right services at the right price. These are just some of the ways we deliver effective cost controls:
- Process efficiencies
- Spend visibility
- SOW life cycle administration
- Rate card compliance
- Market rate analytics and benchmarking
- Competitive bidding and
Boost compliance to boost savings
Great at what you do but looking for expertise on tightening up services spend? Need some support and relief on the administrative tasks associated with buying services? Our flexible approach empowers you to focus on what you do best while leveraging our expertise to reduce leakage to your category strategies and identify efficiency opportunities across your source-to-pay organization. We capture data like not one else, allowing us to provide you enhanced workforce visibility and identify opportunities to drive additional value. By making it easier to buy services and having better-informed buying decisions with benchmarking data, we deliver on cost savings.
What are the most important levers to drive savings in Services Procurement?
- Compliance to preferred suppliers & rate cards
- Reduced Rogue spend
- Competitive bidding/negotiation
- Effective SOW life cycle management
- Access to benchmarking & rate analytics
Driving correct worker categorization.
We understand that wherever you're doing business in the world, worker classification matters. And poor compliance can undermine good work, putting your business at risk. We turn up visibility to drive correct worker classification and ensure great compliance across the lifecycle of every engagement.
Engaging services on your contractual terms.
Your policies and procedures are there to keep your business safe, but these don’t always translate to every services contract. We help you to shape your contract terms to accurately reflect your rules and regulations – ensuring every services engagement at every spend level is enacted safely and compliantly.
Controlling who can access your business.
Reducing risk is about more than engaging workers correctly and lawfully, it’s about ensuring the right people have access to your systems and property for the right period. We partner with you to provide controls – both physical and intellectual – to protect your assets and mitigate the risks of third-party access.