Younger workers want flexibility, whether it’s remote work, a four-day workweek, or the ability to work a hybrid schedule.
Remote work is the preferred model for 75% of Millennial and Gen Z workers, and half say they'd take a pay cut for a more flexible job.
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LEAD Provide a flexible workplace where possible. Giving talent autonomy empowers individuals to own the agent experience while managing their work-life balance. Ensure management sets reasonable guardrails for the team to operate within, and allow space for feedback/discussion.