Sustainability Data Table
Disclosure
2024
GRI
SASB
GRI 2: General Disclosures
Organizational details
Kelly Services, Inc. is a publicly held C corporation incorporated in the state of Delaware.Our shares are traded on the NASDAQ stock exchange.About Kelly2024 Form 10-K, page 1, Exhibit 21; page 63, Item 4
2-1
Entities included in the organization's sustainability reporting
About This ReportStakeholder Engagement and MaterialityCommunication and Reporting2024 Form 10-K
2-2
Reporting period, frequency and contact point
About This Report
2-3
Restatements of information
There have been no restatements of information during this period.
2-4
External assurance
2-5
Activities, value chain and other business relationships
About KellySupply Chain and Customer Relations2025 Proxy, page 142024 Form 10-K
2-6
2023
2022
Employees
We had approximately 5,500 full-time equivalent employees in 2024, and assigned more than 400,000 temporary employees to a variety of customers around the globe.Our People2024 Form 10-K
6,750 FTEs500,000+ temporary employees Growing with Purpose, 2023
7,493 FTEs300,000+ temporary employees Growing with Purpose, 2022
2-7
SV-PS-000.A
Employee hours worked,percentage billable
Not Applicable
SV-PS-000.B
Workers who are not employees
Our People2024 Form 10-K
2-8
Governance structure and composition
Corporate Governance2024 Form 10-K2025 Proxy
2-9
Nomination and selection of the highest governance body
2025 Proxy
2-10
Chair of the highest goverance body
Corporate Governance2025 Proxy
2-11
Role of the highest governance body in overseeing the management of impacts
2-12
Delegation of responsibility for managing impacts
Corporate GovernanceRisk Management Communication and Reporting
2-13
Role of the highest governance body in sustainability reporting
Corporate GovernanceAbout This ReportMateriality AssessmentCommunication and Reporting
2-14
Conflicts of interest
Business Conduct and Ethics2024 Form 10-K
2-15
Communication of critical concerns
Business Conduct and Ethics2024 Form 10-K2025 Proxy
2-16
Collective knowledge of the highest governance body
2-17
Evaluation of the performance of the highest governance body
2-18
Remuneration policies
Compensation2025 Proxy
2-19
Process to determine remuneration
2-20
Annual total compensation ratio
2-21
Statement on sustainable development strategy
Message from our CEOMessage from our ESG Leadership and Committee
2-22
Policy commitments
Kelly does not follow the precautionary principle approach, however, has policies and guidelines in place, as well as a comprehensive risk management plan.Global Company PoliciesSupplier Code of ConductHuman Rights Policy
2-23
Embedding policy commitments
Global Company PoliciesSupplier Code of ConductHuman Rights Policy
2-24
Processes to remediate negative impacts
Business Conduct and EthicsSupplier Code of ConductHuman Rights PolicyConfidential Reporting Hotline
2-25
Mechanisms for seeking advice and raising concerns
2-26
SV-PS-510a.1
Compliance with laws and regulations
Kelly has not identified any non-compliance with environmental laws and/or regulations for current reporting period.2024 Form 10-K
2-27
Membership associations
Stakeholder Engagement and MaterialitySupplier Inclusion Affiliations and Memberships
2-28
Approach to stakeholder engagement
Kelly's materiality assessment considers possible violations of Human Rights. The Company's Code of Business Conduct and Ethics, Human Rights Policy, and Supplier Code of Conduct communicate the expectations to address violations of company policies.Stakeholder Engagement and MaterialityHuman Rights PolicySupplier Risk Management
2-29
Collective bargaining agreements
Kelly does not have employees participating in collective bargaining agreements.Global Company PoliciesHuman Rights Policy
2-30
GRI 3: Material Topics
Process to determine material topics
Stakeholder Engagement and Materiality
3-1
List of material topics
3-2
Economic Performance
Direct economic value generated and distributed
About Kelly2024 Form 10-K
201-1
Financial implications and other risks and opportunities due to climate change
Global Carbon FootprintCDP Climate Change 2024
201-2
Defined benefit plan obligations and other retirement plans
Employee Wellness2024 Form 10-K2025 Proxy
201-3
Indirect Economic Impacts
Infrastructure investments and services supported
Kelly Relief Fund
203-1
Significant indirect economic impacts
Social Investment ProgramsKelly Engage
203-2
Procurement Practices
Proportion of spending on local suppliers
Supplier Inclusion Program
204-1
Anti-corruption
Operations assessed for risks related to corruption
Business Conduct and Ethics Code of Business Conduct and EthicsSupplier Code of Conduct
205-1
Communication and training about anti-corruption policies and procedures
205-2
Confirmed incidents of corruption and actions taken
We are not aware of any incidents of corruption.2024 Form 10-K
205-3
% of employees who read and acknowledged the Code of Business Conduct and Ethics
99.3%, Business Conduct and Ethics Code of Business Conduct and Ethics
93.5%
95%
% of suppliers who read and acknowledged the Supplier Code of Conduct
99%, Supplier Engagement and Performance Management
88.4%
99.97% since inception
Anti-competitive Behavior
Legal actions for anti-competitive behavior, anti-trust, and monopoly practices
No known legal proceedings in the United States related to corruption, bribery, anti-competitive practices, or freedom of association. 2024 Form 10-K
206-1
Tax
Approach to tax
2024 Form 10-K
207-1
Energy
Energy consumption within the organization (MWh) 1
16,549, Global Carbon Footprint
18,784
23,563
302-1
Energy intensity (MWh/SqFt) 2
0.047, Global Carbon Footprint
0.035
0.033
302-3
Reduction of energy consumption (MWh)
2,235, Global Carbon Footprint
4,779
3,892
302-4
Water and Effluents
Interactions with water as a shared resource
Water Consumption
303-1
Water withdrawal
Not applicable
303-3
Water discharge
303-4
Water consumption
303-5
Biodiversity
Our industry does not use natural resources for product or service development and therefore does not impact biodiversity directly.
304
Emissions
GHG emissions by Scope (mtCO2e) 3
Direct (Scope 1) GHG emissions
Global Carbon Footprint
305-1
On-site combustion
1,257.28
1,273.22
1,365.84
Mobile combustion
2.71
10.36
11.98
Indirect (Scope 2) GHG emissions facilities
305-2
Electricity facilities (location-based)
2,509.26
3,478.55
5,017.60
Electricity facilities (market-based)
Electricity IT-assets (location-based)
128.66
245.61
233.98
Electricity IT-assets (market-based) 4
0
Other indirect (Scope 3) GHG emissions
305-3
Cat. 1 : Purchased goods and services
10,035.37
13,483.57
38.17
Cat. 2 : Capital Goods
870.74
1,036.95
--
Cat. 3: Fuel and Energy-Related Activities
1,597.37
139.39
138.02
Cat. 4: Upstream Transportation
0.41
Cat. 5: Waste Disposal
36.33
Emissions continued
Cat. 6: Business Travel
5,102.09
3,247.93
3,075.27
Air
4,257.46
2,832.06
2,633.38
Rail
0.67
0.866
0.246
Public transportation
5.67
0.56
1.57
Hotel
136.43
228.33
270.25
Car
701.86
186.11
169.83
Cat. 7: Employee Commuting
5,129.40
964.83
217.79
Remote Work
2,070.86
2,111.69
4,467.14
Cat. 8: Upstream Leased Assets
12.11
GHG emissions intensity
(Scope 1, 2 and 3 mt CO2e) 5 / Total number of employees 6
5.38, Global Carbon Footprint
5.43
2.81
305-4
(Scope 1, 2 and 3 mtCO2e) / Revenue 7
6,702.68
6,530.68
3,650.60
Waste
Management of significant waste-related impacts
306-1306-2
Waste generated
306-3
Waste diverted from disposal (tons) 8
30, Waste
49.76
47.33
306-4
Supplier Environmental Assessment
Our commitment to the environment extends to our staff, suppliers, and the communities in which we operate. Suppliers are required to adopt their own environmental sustainability goals, while complying with all Applicable Laws and Regulations regarding the protection and betterment of the environment.Supplier Code of Conduct
308
Employment
Employee engagement score 9
78%, Employee Engagement
75%
77%
SV-PS-330a.3
New employee hires (U.S. full-time) 10
570, Our People
555
1,207
401-1
Employee turnover rate (U.S. full-time) 10
871, Our People
1,462
1,132
SV-PS-330a.2
Benefits provided to full-time employees that are not provided to temporary or part-time employees
Kelly complies with local legislation as it pertains to offering benefits to all of our employees, including full-time, part-time and temporary talent. Our People
401-2
Parental leave
46 U.S. employees utilized this benefit in 2024.Employee Wellness
401-3
Occupational Health and Safety (OH&S)
Occupational health and safety management system
Global Health and Safety
403-1
Hazard identification, risk assessment, and incident investigation
403-2
Occupational health services
403-3
Worker participation, consultation, and communication on occupational health and safety
403-4
Worker training on occupational health and safety
403-5
Promotion of worker health
403-6
Prevention and mitigation of occupational health and safety impacts directly linked by business relationships
403-7
Workers covered by an occupational health and safety management system
403-8
Work-related injuries
403-9
Total number of recordable injuries/illness
5, Global Health and Safety
5
Total number of cases with days away from work
0, Global Health and Safety
1
Total number of work-related fatalities
Days Away/restricted and transferred incidence rate (DART)
0.02, Global Health and Safety
0.04
0.05
Total Recordable Incidence Rate (TRIR)
0.11, Global Health and Safety
0.09
Training and Education
Average hours of training per year per employee
7.8, Learning and Development
7.0
17.3
404-1
Programs for upgrading employee skills and transition assistance programs
Learning and DevelopmentL.E.A.P.
404-2
Percentage of employees receiving regular performance and career development reviews
Kelly's People Performance process provides multiple opportunities each year for all employees and leaders to have performance, career and development conversations.Learning and DevelopmentPathways 2 Growth
404-3
Diversity and Equal Opportunity
Diversity of governance bodies and employees
A Snapshot of Our BoardOur People2025 Proxy
405-1
Board of Directors
Women
A Snapshot of Our Board2025 Proxy
SV-PS-330a.1
Men
Diverse background
Ratio of basic salary and remuneration of women to men
405-2
Non-discrimination
Incidents of discrimination and corrective actions taken
In accordance with our Code of Business Conduct and Ethics, Kelly encourages all employees to promptly report concerns to their managers, other appropriate personnel, or Kelly Services’ Business Conduct & Ethics Reporting program, which is available 24 hours a day, seven days a week. All claims of discrimination or harassment are thoroughly reviewed and investigated by a representative of the company and appropriate action is taken.Code of Business Conduct and Ethics
406-1
Freedom of Association and Collective Bargaining
Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk
Supply Chain and Customer RelationsSupplier Risk ManagementSupplier Code of Conduct
407-1
Child Labor
Operations and suppliers at significant risk for incidents of child labor
408-1
Forced or Compulsory Labor
Operations and suppliers at significant risk for incidents of forced or compulsory labor
409-1
Security Practices
Security personnel trained in human rights policies or procedures
Not applicable to Kelly's business model and direct operations
410-1
Rights of Indigenous Peoples
Incidents of violations involving rights of indigenous peoples
411-1
Local Communities
Operations with local community engagement, impact assessments, and development programs
Social Investment ProgramsKelly EngageKelly Relief Fund
413-1
Operations with significant actual and potential negative impacts on local communities
Kelly Relief FundBusiness Continuity
413-2
Supplier Social Assessment
New suppliers that were screened using social criteria
414-1
Public Policy
Political contributions
The Company Code of Business Conduct and Ethics prohibits the use of company property, equipment funds, or other resources to make direct or indirect political contributions, unless certified approval by the Company’s general counsel is given.Code of Business Conduct and Ethics
415-1
Customer Health and Safety
Assessment of the health and safety impacts of product and service categories
Global Health and Safety -CustomersSupplier Risk Management
416-1
Customer Privacy
Policies and practices relating to collection, usage, and retention of customer information
Risk ManagementPrivacy, Data Protection, and Cybersecurity
SV-PS-230a.1SV-PS-230a.2
Number of data breaches
0, Privacy, Data Protection, and Cybersecurity
418-1
SV-PS-230a.3
% involving customers' confidential business information (CBI) or personally identifiable information (PII)
Number of customers affected
1 CY24 Includes energy consumption from 99 facilities with operational control in the U.S., Canada, Puerto Rico, Australia and Malaysia, and IT-assets located in a third-party data center in the U.S.
2 The energy intensity metric is determined by dividing the total electricity usage by square footage across facilities under operational control in the U.S., Canada, Puerto Rico, Australia, and Malaysia. It excludes offices in the EMEA region.
3 Kelly carbon emissions are estimated considering the GHG Protocol Corporate Accounting and Reporting Standard Methodology and global warming potential values from the IPCC 6th assessment report. GHG inventory includes emission sources from operations in the U.S., Canada, Mexico, Puerto Rico, Australia, India, Malaysia, and Singapore. EMEA region emission sources are not included in this report.
4 Accounts for Renewable Energy Certificates (RECs) provided by our data center vendor.
5 Scope 1 carbon footprint (mtCO2e) measurement is based on the stationary combustion of natural gas used in 87 offices across the U.S., Canada, and Australia, along with the mobile combustion from two vehicles owned by Kelly. .Scope 2 emissions are calculated based on the electricity used in 99 facilities globally, including locations in the U.S., Canada, Puerto Rico, Australia, and Malaysia, in addition to the electricity consumed by IT assets located in third-party data centers under Kelly's operational control. For global facilities, emission factors are determined using the local e-grid for the U.S., while for facilities in other countries, country-level emission factors from the International Energy Agency (IEA) are applied.
6 The estimated total number of global employees commuting to the office and working remotely is 5,344. The emissions intensity metric per employee has been calculated to be 5.38 metric tons of CO2 equivalent (mtCO2e) per total number of employees.
7 mtCO2e generated per billion dollar revenue for U.S., Canada, Mexico, Puerto Rico, Australia, India, Malaysia, and Singapore.
8 Waste is generated from office-based operations. The diversion of waste from final disposal in landfills is achieved through internal recycling processes for paper use, office-related tasks, and electronic waste programs.
9 Engagement calculated by computing average score for eSat (employee satisfaction) - or eSat and recommend - or a customized aggregate.
10 "U.S." includes employees in Puerto Rico