Improving the Worker Experience
Investments extend beyond operational efficiency, focusing on significantly improving the worker experience. This includes understanding employee sentiment, optimizing shift patterns, enabling flexible scheduling, and refining company communication for hourly workers.
By 2030, AI will be pivotal in managing employee skills and deployment. These advanced tools will analyze skills, certifications, staffing needs, and demand forecasts to optimize workforce planning, allowing proactive measures to address skill gaps through upskilling or strategic talent acquisition.